The Indian Gems and Jewellery industry is continuously evolving and matching pace with the growing digital economy. Traditional offline jewellery retailers are developing their online capabilities, while online-first Jewellers are rapidly expanding their offline footprints. “Online jewellery retail is currently around 2% of overall jewellery… Read More »Future of Jewellery Retail in India – Offline or Online?
Customer-centricity is the key to omnichannel success. As brick-and-mortar Jewellery retailers make their transition into omnichannel retail, they often fall short in meeting demanding customer expectations. A closer understanding of the customer pain points in omnichannel jewellery retailing would help Jewellers step up their efforts in delivering… Read More »Customer Pain Points in Omnichannel Jewellery Retailing
A WhatsApp Group of progressive Jewellers from India and abroad collaborating for exponential omnichannel (online and offline retail) growth
